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Please keep in mind that the deployment of Service Packs is handled differently than that of regular updates (e.g. 'patches').
We would urge you to review the topics 'Service pack group' and 'Service packs' within our administration guide (also available via the 'Help>Index' menu) for detailed information regarding the detection and deployment of Service Packs (this provides a great deal of in-depth detail). If you are still unable to identify the necessary method of scanning, deployment, and reporting to suit your unique needs, we would urge you to contact Support directly for immediate assistance.