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The query which you have indicated will not clear all stored credentials, and does not clear credentials for a specific user.
Credentials are stored (encrypted) on a 'per-user' basis. If something has changed in the user's name (e.g. the user's GUID), this may cause an issue in de-crypting stored credentials for that user. It may be necessary to clear stored data for the user in question in order to resolve the issue, and we would urge you to contact Support directly for assistance in this regard.
Support request done (case 00059266).
No change has been performed on the accounts such as user's GUID or logon name.
Changes have been performed on extra ADSI field as EmployeeID or extensionAttribute2 but all console's users have been proceeded the same.
After contacting support I quickly received a couple of SQL queries with associated instructions.
Once again issue is solved thanks to the high quality support provided.
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