1 Reply Latest reply on Jun 28, 2012 2:23 PM by historicalshavlikemployee

    Anyone know what this means and how to resolve it? access2003-kb957198-fullfile-x86-glb.exe returned 17302

    Master
      We have a few machines that will not take these patches and I'm not even sure they need them. Anyone else have issues with these two patches and how did you resolve the problem? Anyone have a list of the returned error codes?

      Patch Date Status Detail
      Windows XP Professional SP3, Q974945 MS10-031 6/27/2012 9:37:34 AM Failed VBA65-KB974945-x86-ENU.exe returned -2147023728

      Patch Date Status Detail
      Snapshot Viewer for Microsoft Access Gold, Q957198 MS08-041 6/27/2012 9:37:34 AM Failed access2003-kb957198-fullfile-x86-glb.exe returned 17302
        • 1. Re: Anyone know what this means and how to resolve it? access2003-kb957198-fullfile-x86-glb.exe returned 17302
          Master
          Manually executing the updates in question on one of the machines where they are seeming to fail should bring to light the reason for which the updates are failing to apply.

          As to the applicability of the updates, reviewing the 'Patch Information' tab within the scan result while the 'Patch Missing' item in question is selected should indicate the reason for which the update is considered applicable on the target. There will also be a link to both the Bulletin, and the KB for that update, which should provide further details regarding the update (i.e. the 'indicators' used to determine applicability).

          If you are still unable to identify the issue, we would urge you to contact Support directly for further assistance.