2 Replies Latest reply on Apr 19, 2012 5:58 PM by historicalshavlikemployee

    Remove Old Agents After X days

      I have a group of 300+ agents that have not checked in the last 45 days or longer.  Is there a way that I can automatically purge those agents out of our system without having to manually go in and uninstall them from the console to release the license?

      We just changed those 300+ machines over from Windows XP to Windows 7 but I do not have a complete list of the old workstation name to be able to go in and make sure that all of them are truely gone. 

        • 1. Re: Remove Old Agents After X days
          If the agents haven't checked in for over 45 days, the license seat is already freed up for use with other machines. If you no longer want the agent installed, you can actually send the command to uninstall the agent from the console by going into Machine View or Manage > Agents, then select the machines you wish to uninstall the agent from, right click, and choose Agents > Uninstall. As long as the console can successfully contact the agent it should remove it.
          • 2. Re: Remove Old Agents After X days
            If the agent machines in question have not checked in for more than 45 days, and those same machines have not received an agentless deployment during said time, the license seats will have been automatically freed.

            You can certainly delete the machine records from the database if they are no longer pertinent. Simply refresh the Machine View, select the machine listing or listings in question, then select 'Delete' from the alternate (right-click) menu. This will remove all record of said machine from the database, and will cause the console to initiate an uninstallation of the agent software the next time the machine attempts to check-in (e.g. the agent will be considered 'unregistered' with the console).