4 Replies Latest reply on Dec 22, 2011 10:48 AM by historicalshavlikcustomer

    Licence renewal


      We are struggling for month now with our licence provider to get the renewal price for our NetCheckPro console and clients licences and here the final answer we get:
      "Due to VMware aquisition, licence system is being aligned with VMware's certification system. Console licence can't be provided until February 2012"

      Our licences are expiring this month. What should we do to be able to patch next month ?

      I suppose I have to get in touch with the sale support but as I have the same reply from my provider and from VMware local sale support here in France, I'm not sure which contact is the more appropriate.

      Best regards,