1 Reply Latest reply on Jul 25, 2011 1:21 PM by historicalshavlikemployee

    Upgrade to NetChkProtect_7.8.1392.0

    Master
      We use NetChkProtect v1388 and would like to upgrade to v1392. When I click the installer it says that it finds v1388 and if I would like to upgrade. When I say yes it continues to check for the necessary components and it finds that they are all detected. Next step is install but then it creates an new message that another version of this product is already installed and that the installation of this version cannot continue. In add/remove programs there is no v1392 only v1388.

      Question, how can I still do the upgrade?