We use NetChkProtect v1388 and would like to upgrade to v1392. When I click the installer it says that it finds v1388 and if I would like to upgrade. When I say yes it continues to check for the necessary components and it finds that they are all detected. Next step is install but then it creates an new message that another version of this product is already installed and that the installation of this version cannot continue. In add/remove programs there is no v1392 only v1388.
The updates applied in build 1392 may already be applied to your installation of NetChk since it was also updated through our XML. If it were updated through the XML you will not see your build number change to build 1392, however.
If you still want to you can uninstall NetChk, then install using the 7.8 Build 1392 installer.