1 Reply Latest reply on Jun 15, 2011 7:34 PM by historicalshavlikemployee

    error 64: specified network name is no longer available

    Master
      Running NetCheck Protect 7.8.0 Build 1392 and scan without the problem but fails to copy patch files to Windows 2008 R2 guest vm
      Windows 2003 has no problem
        • 1. Re: error 64: specified network name is no longer available
          Master
          Hello,

          Try and scan the machine by IP address and then deploy to it.
          If this doesn't work, I would collect logs and send them to support@shavlik.com

          Logs will help us possibly determine your issue.
          In NetChk, go to Tools > Options > Logging >change logging to “VERBOSE” for both user interface and services.

          ·         Close NetChk.

          ·         Stop the Shavlik services.

          ·         Delete all the logs from:

          o   Vista & Later: C:ProgramDataShavlik TechnologiesLogs

          o   Earlier OS’s:    C:Documents and SettingsAll UsersApplication DataShavlik TechnologiesLogs

          ·         Start Shavlik services and open NetChk.

          ·         Reproduce the issue you are having.

          ·         Zip up all logs and send all the logs after this.