Firefox 4.0.1 is currently supported. Please ensure that you have the latest data files (you can do this via the 'Help>Refresh Files' menu from within the NetChk Protect console). Are you using a patch group to filter your patch scans? What is the 'Q' number of the patch which you suspect is incorrectly identified as missing?
as i said
SOFTWARE DISTRIBUTION , not patch scan
Yes i know 4.0.1 is supported as a patch, what i am talking about is software distribution
Sorry if i did not explain this clearly enough
create software distribution template using FF11-004 (patch type - software distribution)
what i want to do is scan my machines to find the ones that dont have firefox 4 installed yet.
ie. the machines running 3.6 etc.
if i scan a machine that has firefox 4.0.1 installed on it , it fails the scan as the scan is looking
for 4.0. the result is that the machine is flagged as missing firefox 4.
have a look at creating a patch group for firefox, every 3.x version has a pair of items
1 for software distribution and 1 for security patches
the 4.0.1 needs a software distribution patch and /or change to the scanning logic
that > than 4.0.0 counts as installed
if you are trying to push out firefox 4.0.1 u need to add FF11-009 to your soft dist template. FF11-004 will always show as missing in a soft dist scan cause u are specificly looking for that version. ff11-004 is supercededed by FF11-009 so in a normal scan/soft dist scan with out a patch group ff11-009 will show as missing.