2 Replies Latest reply on Mar 4, 2011 10:38 PM by historicalshavlikemployee

    error in apple application support141 scupdates

    Master
       Hi,

      i noticed when i try to approve the apple application support update in scupdates that it errors out downloading the package.   The xml shows that it's downloading

      OriginUri="file://millerscup/AAS/AppleApplicationSupport141.msi" />

      is this correct?  if so how can i get the apple application support msi in my updates?
        • 1. Re: error in apple application support141 scupdates
          Master
           Would love to know the answer to this question as well. 
          • 2. Re: error in apple application support141 scupdates
            Master
            In fall 2009, Apple change the way they install new versions of their
            product. Each software package now includes a program called Apple
            Application Support. In the past, Apple products included other
            software items in their install packages. The major change with Apple
            Application Support is all new versions of Apple products require it
            to be present in order for the application to run. If the Apple
            Application Support package is missing, the product will not launch.

            There is an issue with the Apple install packages that prevents Apple
            Application Support from being installed when run with a quiet command
            line switch. Because of this, deploying updates to Apple products can
            cause the product to become unusable.

            Work Around:

            There is a work around that can be done to fix these deployments. A
            package called "Apple Application Support" has been created in the
            SCUPdate package. This product will only show missing in SCCM when the
            appropriate version of iTunes, QuickTime or Safari is installed on the
            client system.

            In order to determine when it needs to be installed you must do the following:

            1) Deploy the latest program version to iTunes, QuickTime or Safari
            2) Rescan the systems and look for the Apple Application Support
            package missing.
            3) Deploy the missing Apple Application Support package to the client system.

            NOTE: The Apple Application Support MSI package is not available for
            download from the vendor. You must host the MSI package on a network
            share or internal IIS site. In addition, you will need to edit the
            download location in the Apple Application Support SCUPdate packages
            to reflect the network share or internal IIS site where you are
            hosting the MSE packages before they are published through the SCUP
            console.
            Obtaining the Apple Application Support MSI package.

            There are two way to acquire the Apple Application Support package.

            1. Launching the installer:
            a. Download the version of product that you are planning to deploy
            through SCCM. This download will contain the Apple Application Support
            package.
            b. On a machine, launch the installer by double clicking. Do not click
            on any of the installation wizard buttons.
            c. Navigate to your C:Documents and
            Settings
            insertcurrentlyloggedonuserLocal SettingsTempIXPxxx.tmp
            (xxx is a random number).
            d. The file will be in that directory called
            AppleApplicationSupport.msi. Copy this file to another location.
            e. Close the installer for the product.
            f. Rename the file to the appropriate name based off the following:
            Apple Application Support 1.0.0 -> AppleApplicationSupport100.msi
            Apple Application Support 1.0.1 -> AppleApplicationSupport101.msi
            Apple Application Support 1.1.0 -> AppleApplicationSupport110.msi

            2. Use either 7 zip or Winrar:
            a. Download the version of product that you are planning to deploy
            through SCCM. This download will contain the Apple Application Support
            package
            b. Open the installer with 7zip
            c. Copy AppleApplicationSupport.msi file to another location and Close 7zip.
            d. Right Click on the AppleApplicationSupport.msi and select properties.
            e. Click on the Summary Tab.
            f. Under Description > Comments the version of Apple Application
            Support is displayed.
            g. Close the AppleApplicationSupport.msi properties.
            h. Rename the file to the appropriate name based off the following:
            Apple Application Support 1.0.0 -> AppleApplicationSupport100.msi
            Apple Application Support 1.0.1 -> AppleApplicationSupport101.msi
            Apple Application Support 1.1.0 -> AppleApplicationSupport110.msi


            Changing the SCUPdate package
            1) In the System Center Updates Publisher, navigate to the appropriate
            package and edit the package.
            2) Click on <Next> until you get to the "Select Package" screen.
            3) Change the Download URL (or UNC) to a location your clients can connect.
            For example:
            \serverservershareAppleApplicationSupportxxx.msi
            -or-
            http://servername/AppleApplicationsSupportxxx.msi
            4) Click Finish
            5) Publish update to your SCCM console.