1 Reply Latest reply on Mar 22, 2011 2:56 PM by historicalshavlikemployee

    Scheduled Reboot Not Working

    Master
       We've noticed that in version 7.6.0 b 1482 if you install patches immediately but schedule the reboot, the servers do not reboot. Do you have any suggestions for troubleshooting?
        • 1. Re: Scheduled Reboot Not Working
          Master

          My first suggestion would be to upgrade to Protect 7.8 since there have been numerous bug fixes in it.  You can download the install from www.shavlik.com/downloads.aspx and install over the top of you existing 7.6 install to upgrade.   If the issue persists, the deployment job may be failing at the scheduler level.

          For the scheduler:  You may want to force the Protect console to reinstall the scheduler on the target machine.  On the target machine, open up a command prompt and browse to the folder C:WindowsProPatchesScheduler

          Type: stschedex /remove 
          Then go into a windows explorer and delete the entire C:WindowsProPatches folder and sub folders.
          Attempt another deployment.

           There are a lot of variables that could be contribution to the deployment issue so contacting support at support@shavlik.com would be a viable option too.