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Thank you for this input. As always, we are working on ways to improve our products. While I do see how you could consider this a bug, since this does not impede the ability of the product to do its job, I can only suggest this gets added as a feature request. I will send this up but you may also consider filling out a request form for this as well. You can do so here. https://www.accompa.com/featureidea.html?fname=shavlik
I also looked at this in version 7.8 which is coming out soon and it appears that the functionality is the same as in 7.6.
On the old user forums, on 22 January 2011, Shavlik Support stated "On the new site, people will be able to submit, and now vote on feature requests!"
Is that functionality available yet? I would certainly vote in favour of JeffH's suggestions on copying text from within NetChk Protect.
Shavlik Support JMH stated "I also looked at this in version 7.8 which is coming out soon and it appears that the functionality is the same as in 7.6"JMH, could you please comment also on the similar suggestions made in the thread http://community.shavlik.com/answers/viewQuestion.apexp?id=906C0000000TSjUIAW? Some of these have come up again in other posts since.
And I would add another bug: double-clicking to the right of a column should make the column expand to the correct width; instead it shrinks to display less information, as shown in the attached images.
I chafe at the thought of this being a feature request.
Filed as a feature request, "We have successfully received your feature request: RE-906. Thank you!"
C'mon this tool is for Admins not users. Stop letting marketing design your UI.
To all forum readers and Shavlik management:
I have administered NetChk for the last five (5) years or so. While I have seen definite imporvements in the product over that time, I have also grown quite frustrated with what I see as the Shavlik culture, i.e. "It is not a bug, it is a feature request".
Many of the 'feature requests', as currently defined, are really common sense issues. In other words, the users are asking, "Why wouldn't I be able to do task X or step Y.
'You want to be able to copy and paste?????' -> "FEATURE REQUEST".
I mean....c'mon. Really? Copy and Paste? The things we might teach to a newbie in Computer 101... The thing that every common operating system and application on the planet support is... a "Feature Request".
I recently spent a substantial part of my time working with support on an Agent issue. During those many phone calls and emails and work sessions, we (collectively) determined that the console only displays the actual patch definitions used by an agent after an agent performs a scan. In other words, admins can update patch defs and send Agent CheckIn requests until the cows come home but the console will never update with that information until an actual scan was performed (and successfully reported back to the console).
Sounds like a bug to me, how about you?
Support couldn't tell me why it would work the way it does (and actively spent a lot of time working with me on this). The question is "Why wouldn't NetChk update the console when you send a check in request or update patch data request?" Well... you guessed it, support was told it was a feature request. I pressed one more time on the whole feature request thing but just ate static. (Unless one of our emails disappeared into a black hole which has happened more with Shavlik than any other vendor that I work with).
So, will my issue be fixed in 7.8? Probably not. Will I ever hear about it again? Again, probably not. The most I will get is probably a "Thanks for your efforts in improving our products, a feature request from you, the customer, will be weighed more than our
bug reportfeature request".
And, finally, will Copy and Paste be in 7.9? Probably not. When it comes back up in the forums in a year or so, we'll get a polite, "Please submit a feature request" and then someone will write a post re: bug versus feature request and then we'll do this all over again.