The retry counts are for agents only.
If using agents, please verify the patch is able to get downloaded from the vender site to the agent machine.
If using a distribution server, verify the patch was downloaded to the NetChk console, then sync the console to the distribution server. Next, verify the agent machine can copy the files from the distribution server to itself.
If the full patch exists on the agent machine, yet the patch install itself is failing, manually run the patch on the agent machine, what is the reason it shows that it fails to install?
I have the agent installed. The patch can be downloaded from Microsoft. I downloaded the patch. The patch installs from Microsoft.
On the shavlik report, the patches for this machine say thay are installed. in Control Panel the patch is not installed. I downloaded the patch and manually installed. It now shows in Control Panel.
For some reason the Shavlik report is showing installed but the patches are not installed.