8 Replies Latest reply on Dec 29, 2010 12:18 PM by historicalshavlikcustomer

    AppleApplicationSupport141 issue

    Master
      I've followed the instructions to export and rename the AppleApplicationSuppor.msi file to the latest version of AppleApplicationSupport141.msi which is required as part of the latest Quicktime v7.6.9 install. However, while I verify the Quicktime application version is successfully loaded on the PC, Shavlik still shows the PCs missing the AppleApplicationSupport product based upon the date/timestamp of the coreaudiotools.dll file. I have tried to load this manually on the PC to see if that made any difference but it doesn't. What do I need to do to get this resolved??