1 Reply Latest reply on Jul 20, 2018 6:09 AM by cwinning

    Server 2016 and IIS not patching

    mills63 Rookie

      Hi

       

      Created a standard image Win 2016 and scan server all good.

      Then added IIS and now it finds the server ( eventually ) and then takes so long to scan that it times out.

      After removing IIS all is fine again.

       

      Any thoughts.

      Port issue perhaps

       

      Thanks

      Steve

        • 1. Re: Server 2016 and IIS not patching
          cwinning CommunityTeam

          Steve,

           

          Apologies for the lack of reply here.  Were you able to contact Support to get this figured out?  This is definitely not a known issue, we would require a controlled scan test and verbose logs to troubleshoot this.

           

          What I can tell you, we have a timeout in the operations monitor and you will see that error if the scan exceeds that timeout. I'd be surprised if the scan didn't complete in the background, the result would show in Results view. (ctrl+shift+r)  We do have an engineering build that allows you to increase the operations timeout, but that wouldn't help with the underlying issue of the slow scan after installing IIS.

           

          Thanks,

          Charles