0 Replies Latest reply on Apr 20, 2018 12:11 PM by danpalewis

    Determining Proxy That Ivanti Protect is using?

    danpalewis Rookie

      Good afternoon all,


      We have been experiencing issues with one of our offline sites getting patches. The offline site will scan a machine, and the data will rollup to our online server to download the patches. The online server is then scheduled to download definitions & predictive patches, and then is scheduled to distribute the patches to the distribution server that this offline console connects to.


      Unfortunately we've been running into a situation where the online console is not downloading the requested files. I'm able to sign into Shavlik and download them manually without issue. One of the concerns I had is how do we know what proxy IP address that Shavlik is using?


      I know that Shavlik picks up the IP address from Internet Explorer, but doesn't that IP address change if different users who remote into the server use different proxies?