3 Replies Latest reply on Feb 21, 2018 3:27 PM by ddenning

    Pending reboot

    danj Rookie

      I have a server in a standard deployment stage, with a executed state three patches pending reboots each.  The server has been rebooted more than twice.  Has not progressed since 2/16/18.

        • 1. Re: Pending reboot
          ddenning SupportEmployee

          Hi,

           

          Thank you for posting your question.

           

          When you deploy, our deployment tracker sends the status of the deployment from the target machine to the console machine using TCP port 3121. If anything stops the traffic during the deployment whatever stage the deployment may be at, the status will remain the same in the deployment tracker no matter what you do as that is the permanent deployment result. Therefore, you are not in danger of rebooting if you have already rebooted, but the deployment tracker will stay the same.

           

          Thanks!

           

          David

          • 2. Re: Pending reboot
            danj Rookie

            So how do I trouble shoot the issue?  Seems like you said, it was working then stopped.

            • 3. Re: Pending reboot
              ddenning SupportEmployee

              Hi Dan,

               

              Thank you for creating a case and reviewing this issue with me.

               

              To review, we found that the deployment worked through three patches and then something hung it. I believe that Windows Automatic Updates Best Practice: Windows Automatic Updates  or Antivirus Exclusions For Patch Deployments  could very well be the cause of this, but at any rate, we found that your deployment tracker was working correctly and there was no actual pending reboot since the machines had already been rebooted.

               

              Thanks!

               

              David