2 Replies Latest reply on Feb 15, 2018 3:58 PM by mhanson

    Q2973114 - Patch detected but not needed on host

    mhanson Rookie

      Good afternoon,

       

      I've been using Ivanti Patch manager for a couple months now with quite a bit of success however this month I'm running into some inconsistency.  When I try to apply missing patches to the servers I have a few that will not apply to the systems.  After a little investigating I've found that when I try to manually install the missing patch I get a "The update is not applicable to your computer" error.

       

      Does anyone else run into this and if so how do you address the incorrect detection?  I would imagine this false reporting could also affect reporting to my management team so accuracy would be nice as well as to keep me from mistakenly thinking that a server needs a patch when it apparently doesn't.

       

      thanks,

       

      Mike Hanson