Thank you for your post. This type of situation would be best dealt with through a support case. Please go ahead and open a support case here and provide us the following information to help look at the issue. Once the case is submitted, use the 'Add Attachment' option to upload the requested files.
- DPDTrace run against the machine to see what is installed. The document below discusses how to get this trace.
- Screenshot of the list of installed programs through the console panel showing the current installed version of Nitro.
- Screenshot showing your scan results still showing the patch missing.
Thanks! i'll try to get to that.