3 Replies Latest reply on Jan 22, 2018 1:38 PM by dwhit5555

    Non-Internet facing console scan failures

    dwhit5555 Rookie

      I have multiple consoles on three networks, all on WinServer 2012R2, all at Ivanti Patch 9.3.  Once a month (or more depending on urgency) I move files from Datafiles on an Internet facing console to that folder on the non-Internet facing console.  This month's transfer is not working.  When I attempt the first scan after copying the datafiles in, all the steps turn red with the error 'Failed to update the database with new definitions.'


      I went back to the December datafiles and a scan worked fine.  I've updated the deployment credentials, used different credentials, copied and transferred datafiles over from a different console, but get the same results.


      Any ideas?