1 Reply Latest reply on Jan 3, 2018 2:23 PM by ddenning

    Deployed updates to clients, Compliance shows mostly complete, but version hasn't actually updated on Client. Why?

    Jayibr Rookie

      I deployed Adobe Reader XI (11.0.23) to my test group of clients that were at (11.0.10) at most.  The deployment appears to be successful because 10 out of 13 reports as compliant.  But when I check the clients Reader has not been updated.  On a couple of the clients the update appeared in the Software Center as available and I was able to update them by clicking on install.  But most didn't even show up in any way.  Is there any log file that shows why they are considered compliant and can I can it be made to correct itself.