1 Reply Latest reply on Sep 18, 2017 2:57 PM by brian.taylor.support

    Delayed Reboot after patches have been applied

    John.Littley Rookie

      I deploy patches using the scheduled tasks within Ivanti patch. I have been informed today that two of the servers that were patched on a Sunday at 7PM rebooted today (Monday) at 10:30AM. I have checked the deployment and the patches we deployed and installed by 7:20PM however the servers did not reboot until 10:30 this morning. Has anyone else come across this issue?

        • 1. Re: Delayed Reboot after patches have been applied
          brian.taylor.support SupportEmployee

          Hi John,

           

          That's generally caused by one or more of the following:

           

          • One or more patches taking a very long time to download
          • One or more patches taking a very long time to install
          • An installer not returning a code on exit as expected (meaning the deployment is sitting and waiting for it until it times out)
            • Microsoft patches generally have a 12-hour timeout if they don't exit properly, so that would explain the bulk of that if one did that

           

          We'd be happy to help you dig further to determine what happened if you'd like to open a case on the support portal.  We should be able to identify from your logs exactly what hung up and where.

           

          Thanks,

          Brian