4 Replies Latest reply on Aug 28, 2017 8:36 AM by cwinning

    Protect Cloud sync - Upload policies - Timeout

    griffel Rookie

      I just installed latest version of Ivanti Patch for WIndows Server Standard since i had problems with Protect Cloud sync on the older version, but the problems continues in the new version.

       

      When I manually (or Scheduled) run a Protect Cloud sync the software is unable to Upload Policies, i receive "Remote connection timed out" error.

      This makes it impossible to connect new machines to our Protect Cloud since they do not receive their policies.

       

      How can I troubleshoot this? There is no problems with outgoing Internet access, firewalls and such (if there has not been changes on the Protect Cloud site that we need to adress).

       

      Thanks.