Sorry for the semi-vague subject. I kept trying to think of better ways to put it. While I am located in the US, we have a site that I have to support in China. Of course the connection isn't the greatest, however I didn't think that would matter. As I am remoting into their Shavlik machine from here, running a scan on their 44 or so computers can take a significant amount of time to scan. Now, to me this doesn't make sense as while I am connected remotely, the processes are being done locally on their server. All the remote console is doing is showing me what is happening.
For some reason when I run a scan, it can take upwards of an hour to search, scan, and identify all 44 computers. If my technician locally onsite remotes into the same server and runs the same scan, he says it takes 5-10 minutes to scan 44 computers.
Does anyone have any ideas on how this would possible?
The remote connection shouldn't hinder the scan, it's a process running on the console itself. How positive are you that you are logged into the correct console? An interesting test would be to run a ping -t against one of the target machine while scanning it. What is the MS latency during the scan?