1 Reply Latest reply on Jun 9, 2017 8:59 AM by cwinning

    Issue with Protect Cloud (failure to sync) - Ivanti Patch for Windows Servers

    hsharper Rookie

      Good afternoon,

       

      Evaluating Ivanti Patch for Windows Server and looking at setting up a protect cloud Agent Policy. However, looking at "Event history" in Ivanti I'm coming up with "Sync to Protect Cloud - Failed" every 20 minutes or so. There is no clue in this view as to what may be causing this as there is no error log here.

       

      Can anyone suggest what may be going wrong? The rest of Ivanti works fine, and is able to make the necessary connections out to register the console for cloud protect and perform patching.

       

      Many thanks,

       

      Howard

       

      P.S. Apologies if this is located in the wrong place, please move as necessary