1 2 Previous Next 20 Replies Latest reply on May 24, 2017 7:49 PM by anthony.swanson

    Shavlink Protect Console Service stops in couple hours after starting

    hannu.leskinen Rookie

      In event log:

       

      Application: ST.ServiceHost.exe

      Framework Version: v4.0.30319

      Description: The process was terminated due to an unhandled exception.

      Exception Info: System.Security.Cryptography.CryptographicException

      Stack:

         at System.Security.Cryptography.Xml.SignedXml.CheckSignedInfo(System.Security.Cryptography.AsymmetricAlgorithm)

         at System.Security.Cryptography.Xml.SignedXml.CheckSignature(System.Security.Cryptography.AsymmetricAlgorithm)

         at System.Security.Cryptography.Xml.SignedXml.CheckSignature(System.Security.Cryptography.X509Certificates.X509Certificate2, Boolean)

         at MS.Internal.IO.Packaging.XmlDigitalSignatureProcessor.Verify(System.Security.Cryptography.X509Certificates.X509Certificate2)

         at System.IO.Packaging.PackageDigitalSignature.Verify(System.Security.Cryptography.X509Certificates.X509Certificate)

         at System.IO.Packaging.PackageDigitalSignatureManager.VerifySignatures(Boolean)

         at ST.Engines.Catalog.VersionedContainerAccessor.VerifyCertificatesAndSignatures()

         at ST.Engines.Catalog.FileIntegrityCheck.VersionedContainerSignatureByST(System.String)

         at ST.Engines.Catalog.SingleFileDownload.CheckSignature()

         at ST.Engines.Catalog.SingleFileDownload.HandleCompletedFile(System.Object, System.ComponentModel.AsyncCompletedEventArgs)

         at ST.Engines.Catalog.SingleFileDownload.ClientDownloadFileCompleted(System.Object, System.ComponentModel.AsyncCompletedEventArgs)

         at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

         at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

         at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

         at System.Threading.ThreadPoolWorkQueue.Dispatch()

       

       

      Faulting application name: ST.ServiceHost.exe, version: 9.2.2509.0, time stamp: 0x5772f55a

      Faulting module name: KERNELBASE.dll, version: 6.1.7601.23572, time stamp: 0x57fd0696

      Exception code: 0xe0434352

      Fault offset: 0x000000000001a06d

      Faulting process id: 0xdbc

      Faulting application start time: 0x01d2cd4903b1fac5

      Faulting application path: C:\Program Files\LANDesk\Shavlik Protect\ST.ServiceHost.exe

      Faulting module path: C:\Windows\system32\KERNELBASE.dll

      Report Id: e11faed4-394c-11e7-91e0-005056ac19bb

       

      Clearing logs, service restart, or server reboot did not help.

       

      Please advice, what to try next.

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