1 Reply Latest reply on May 9, 2017 10:59 AM by cwinning

    Offline VM Virtual Deplyment Failed 9.3

    PaulFreedman Apprentice

      We are facing an issue when patching offline VM's. The VM was off when scanned and showed 10 patches missing.

       

      After deploying all missing patches they all show a state "Virtual deployment failed" , see below:

       

      After rescanning the VM, it now shows 6 missing patches and I also logged into the VM and can see that some patches were installed. Any ideas why its not communicating the installed patches and also why its not installing all in one go?

        • 1. Re: Offline VM Virtual Deplyment Failed 9.3
          cwinning CommunityTeam

          Paul,

           

          Support is going to need your logs to determine the root cause. It could be a deployment timeout or a failure to retrieve information form the VM.  You could take a look too and post the errors you see, might be easier to have Support do it for you.

           

          Logs location: C:\ProgramData\LANDESK\Shavlik Protect\Logs

          Collect and zip everything in there.

           

          Thanks,

          Charles