1 Reply Latest reply on Feb 2, 2017 4:41 PM by anthony.swanson

    Error 0x531 in STAgentUpdater.log; What does this error code means ?

    Dominique.FERREIRA Rookie

      Hello,

       

      I have an issue with agent that cannot retrieve protect.manifest.cab from its distribution server. I would like to know what means this error code in order to help me to diagnose the issue.


      regards

        • 1. Re: Error 0x531 in STAgentUpdater.log; What does this error code means ?
          anthony.swanson SupportEmployee

          Hello,

           

          This error could indicate that the credentials being used for the distribution server don't have proper read/write access to pull the files from the local machine.

           

          I would check to make sure that you 1) have credentials set for the Client Credential and 2) check that the credentials supplied here have read and write permissions to the share location.

           

          Setup from Tools>Operations>Distribution Servers should look similar to the below image if using UNC configured Distribution servers.

           

          It may be helpful if the above doesn't help you to paste the full error from the logs in your reply so we can interpret more information from the logging.

           

          Thank you,

           

          Anthony