1 Reply Latest reply on Dec 16, 2016 9:06 AM by anthony.swanson

    Error Code 270

    limatsao Rookie

      Tried to scan several servers and got one server issue with error code 270. Per check, no DNS resolution and firewall issue.

       

      Please advise how to fix it, thanks.

        • 1. Re: Error Code 270
          anthony.swanson SupportEmployee

          Hello,

           

          The most common reason for error 270 when scanning is a DNS resolution error.

           

          To test:

           

          Ensure that you are meeting all scanning prerequisites, and that you are able to resolve the target system properly by forward and reverse nslookup.

          Example:

          nslookup target_IP_address

          nslookup target_NetBIOS_name

           

          If there are any differences between the forward and reverse lookups, then this is where you will want to start.

           

          If everything is good on the forward and reverse lookups, please submit a web ticket to us. Please include the console logs from C:\Programdata\LANDESK\Shavlik Protect\Logs for us to investigate the scanning issues.

           

          Thanks!

           

          Anthony