2 Replies Latest reply on Oct 11, 2016 10:09 AM by andrew_raison

    Invalid patch/product definition detected

    andrew_raison Rookie

      Hello,

      I have a Windows PC that has 3 patches reported as status error. In the summary it says 'Invalid patch/product definition detected'.

      These are the 3 products.

      Microsoft Office InfoPath 2013

      Microsoft Office 64-bit Components 2013

      Microsoft Office Shared 2013

       

      I am using Protect Standard 9.2

       

      Thanks.

      Andrew

       

      PS tried to use the support portal but Shavlik isn't in it as a product.