2 Replies Latest reply on Jun 30, 2016 10:41 AM by jfincher

    Wrong patch detection logic

    jfincher Rookie

      Hello all,


      From time to time we have a few patches that fail to install from the shavlik console. When manually installing from machine in question we receive an error message that states the patch isn't for the OS. We generally just put these on our watch list as ya'll do a pretty good job of correcting fairly quickly. However, we have one or two patches that have been in that state for a while. I was wondering what information do you need and who should I sent this information too?

      I would assume you want the Q number, what OS, and maybe a screenshot of the error message?