1 Reply Latest reply on Jun 15, 2016 11:38 AM by cwinning

    Protect  database maintenance error

    Apprentice

      This might be more in the realm of  SQL than here but  thought perhaps others might have run across this as well. When doing a database maintenance from the Shavlik protect operation menu it is completing but with the following warning

      "Delete Agent,Failed,Statement conflicted with constraint. SQL exception message: The DELETE statement conflicted with the REFERENCE constraint "FK_AgentAttachment_Agent". The conflict occurred in database "Protect"  table "dbo.AgentAttachment"  column 'agentId'"

        • 1. Re: Protect  database maintenance error
          cwinning CommunityTeam

          Hello,

           

          The only thing I can tell you is the database maintenance is attempting to remove data for agents that have been uninstalled and it's failing.  Please open a case if you don't get any responses from other customer here.  We'll most likely need to setup a WebEx or get a copy of your database to determine why this is happening.

           

          Thanks,

          Charles