7 Replies Latest reply on Jul 6, 2016 11:46 AM by Roady750

    After upgrading Shavlik Protect to 9.2, deployment hungs on "Scheduled" Status

    Rookie

      Hi,

       

      Sbj.

       

       

      Here some STDeploy detales:

      2016-05-12T18:19:01.7492495Z 075c S STDeploy.cpp:154 Entering wmain.

      2016-05-12T18:19:01.7492495Z 075c I STDeploy.cpp:159 'C:\Windows\ProPatches\Installation\InstallationSandbox#2016-05-12-T-18-19-01\stdeploy.exe' is starting, version: 9.2.2467.0.

      2016-05-12T18:19:01.7492495Z 075c V DeployContext.cpp:140 STDeploy.exe command line args: '"C:\Windows\ProPatches\Staged\2016-05-12-T-18-18-59\deployPackage-44021.zip" "BaseDirectory=C:\Windows\ProPatches"'

      2016-05-12T18:19:01.7492495Z 075c S DeployExeStates.cpp:353 Entering STDeploy::CExtendedCmdLineHandlingPackageDeploy::ParseExtendedCmdLine.

      2016-05-12T18:19:01.7492495Z 075c S DeployExeStates.cpp:353 Leaving STDeploy::CExtendedCmdLineHandlingPackageDeploy::ParseExtendedCmdLine.

      2016-05-12T18:19:01.7492495Z 075c I STDeploy.cpp:242 C:\Windows\ProPatches\Installation\InstallationSandbox#2016-05-12-T-18-19-01\stdeploy.exe is now executing out of a sandbox: 'C:\Windows\ProPatches\Installation\InstallationSandbox#2016-05-12-T-18-19-01'.

      2016-05-12T18:19:01.7492495Z 075c S DeployExeStates.cpp:412 Entering STDeploy::CInitialExecutionPackageDeploy::DoStatefulRemediateActions.

      2016-05-12T18:19:01.7492495Z 075c V DeployExeStates.cpp:77 Invoking remediation manager processing: userSuppliedFileName='deployPackage-44021.zip', userSuppliedPath='C:\Windows\ProPatches\Staged\2016-05-12-T-18-18-59', patchStorePath='C:\Windows\ProPatches\Patches', logFilePath='C:\Windows\ProPatches\Logs\STDeployerCore.log', LaunchCount='0', LaunchReason='0', currentDirectory='C:\Windows\ProPatches\Installation\InstallationSandbox#2016-05-12-T-18-19-01', sandboxDirectory='C:\Windows\ProPatches\Installation\InstallationSandbox#2016-05-12-T-18-19-01'

      2016-05-12T18:19:01.7492495Z 075c I STPackageDeployer.cpp:1621 Moving files from stagingDirectory 'C:\Windows\ProPatches\Staged\2016-05-12-T-18-18-59' to sandbox directory 'C:\Windows\ProPatches\Installation\InstallationSandbox#2016-05-12-T-18-19-01'

      2016-05-12T18:19:01.7492495Z 075c I DeploymentFileSetBuilder.cpp:113 Moving 'C:\Windows\ProPatches\Staged\2016-05-12-T-18-18-59\0693be7c-e27d-4ec1-9017-ab4781b99d1a.tracker' to 'C:\Windows\ProPatches\Installation\InstallationSandbox#2016-05-12-T-18-19-01\0693be7c-e27d-4ec1-9017-ab4781b99d1a.tracker'.

      2016-05-12T18:19:01.7648749Z 075c I DeploymentFileSetBuilder.cpp:113 Moving 'C:\Windows\ProPatches\Staged\2016-05-12-T-18-18-59\7z.dll' to 'C:\Windows\ProPatches\Installation\InstallationSandbox#2016-05-12-T-18-19-01\7z.dll'.

      2016-05-12T18:19:01.8586273Z 075c I DeploymentFileSetBuilder.cpp:113 Moving 'C:\Windows\ProPatches\Staged\2016-05-12-T-18-18-59\cl5.exe' to 'C:\Windows\ProPatches\Installation\InstallationSandbox#2016-05-12-T-18-19-01\cl5.exe'.

      2016-05-12T18:19:01.9680051Z 075c I DeploymentFileSetBuilder.cpp:113 Moving 'C:\Windows\ProPatches\Staged\2016-05-12-T-18-18-59\deployPackage-44021.zip' to 'C:\Windows\ProPatches\Installation\InstallationSandbox#2016-05-12-T-18-19-01\deployPackage-44021.zip'.

      2016-05-12T18:19:02.0930083Z 075c I DeploymentFileSetBuilder.cpp:113 Moving 'C:\Windows\ProPatches\Staged\2016-05-12-T-18-18-59\dplyevts.dll' to 'C:\Windows\ProPatches\Installation\InstallationSandbox#2016-05-12-T-18-19-01\dplyevts.dll'.

      2016-05-12T18:19:02.1555099Z 075c I DeploymentFileSetBuilder.cpp:113 Moving 'C:\Windows\ProPatches\Staged\2016-05-12-T-18-18-59\InstallPatches-44021.bat' to 'C:\Windows\ProPatches\Installation\InstallationSandbox#2016-05-12-T-18-19-01\InstallPatches-44021.bat'.

      2016-05-12T18:19:02.1711353Z 075c I DeploymentFileSetBuilder.cpp:113 Moving 'C:\Windows\ProPatches\Staged\2016-05-12-T-18-18-59\safereboot.exe' to 'C:\Windows\ProPatches\Installation\InstallationSandbox#2016-05-12-T-18-19-01\safereboot.exe'.

      2016-05-12T18:19:02.2961385Z 075c I DeploymentFileSetBuilder.cpp:113 Moving 'C:\Windows\ProPatches\Staged\2016-05-12-T-18-18-59\safereboot64.exe' to 'C:\Windows\ProPatches\Installation\InstallationSandbox#2016-05-12-T-18-19-01\safereboot64.exe'.

      2016-05-12T18:19:02.3742655Z 075c I DeploymentFileSetBuilder.cpp:113 Moving 'C:\Windows\ProPatches\Staged\2016-05-12-T-18-18-59\STDeploy.log' to 'C:\Windows\ProPatches\Installation\InstallationSandbox#2016-05-12-T-18-19-01\STDeploy.log'.

      2016-05-12T18:19:02.3898909Z 075c I DeploymentFileSetBuilder.cpp:113 Moving 'C:\Windows\ProPatches\Staged\2016-05-12-T-18-18-59\STDeployerCore.dll' to 'C:\Windows\ProPatches\Installation\InstallationSandbox#2016-05-12-T-18-19-01\STDeployerCore.dll'.

      2016-05-12T18:19:02.5305195Z 075c I STPackageDeployer.cpp:1626 Deleted staging directory 'C:\Windows\ProPatches\Staged\2016-05-12-T-18-18-59'

      2016-05-12T18:19:02.5773957Z 075c E Opc.cpp:443 Error while cleaning up temporary directory 'class STWin32::CWin32Exception at Directory.cpp:150: Error 120: This function is not supported on this system.'.

      2016-05-12T18:19:02.5773957Z 075c E STPackageDeployer.cpp:905 Error 5: Access is denied.

      2016-05-12T18:19:02.5773957Z 075c S DeployExeStates.cpp:412 Leaving STDeploy::CInitialExecutionPackageDeploy::DoStatefulRemediateActions.

      2016-05-12T18:19:02.5773957Z 075c I STDeploy.cpp:249 Current remediation phase completed. Process exit code: 1011.

      2016-05-12T18:19:02.5773957Z 075c S STDeploy.cpp:154 Leaving wmain.

       

      I also found this in System log:

       

      Log Name:      System

      Source:        Service Control Manager

      Date:          2016-05-12 20:19:01

      Event ID:      7030

      Task Category: None

      Level:         Error

      Keywords:      Classic

      User:          N/A

      Computer:    

      Description:

      The ST Remote Scheduler Service service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

          <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />

          <EventID Qualifiers="49152">7030</EventID>

          <Version>0</Version>

          <Level>2</Level>

          <Task>0</Task>

          <Opcode>0</Opcode>

          <Keywords>0x8080000000000000</Keywords>

          <TimeCreated SystemTime="2016-05-12T18:19:01.108608100Z" />

          <EventRecordID>112181</EventRecordID>

          <Correlation />

          <Execution ProcessID="620" ThreadID="3428" />

          <Channel>System</Channel>

          <Computer></Computer>

          <Security />

        </System>

        <EventData>

          <Data Name="param1">ST Remote Scheduler Service</Data>

        </EventData>

      </Event>

       

      Please help me with this issue, thanks in advance.

       

      //Yevgen