1 Reply Latest reply on Feb 23, 2016 1:10 PM by cwinning

    Upgrade stuck


      My upgrade from 9.1.4511 to 9.2 is stuck at "Removing files". It's been here for hours. Any help is appreciated.

        • 1. Re: Upgrade stuck
          cwinning CommunityTeam



          You may want to call into support about this.  The upgrade should take minutes, I would suggest killing it and see if you are able to open and use Protect.   If not, try to install Protect 9.2 again.