1 Reply Latest reply on Feb 23, 2016 7:15 AM by cwinning

    Deployed patches but never installed but rebooted Servers

    Rookie

      We are running Shavlik Protect 9.2.0 build 4988. We have a handful of servers OS 2003/2008/2012, that when we scheduled immediately  or for  future date it shows that it completes and reboots but the updates never installed.  Event logs shows the reboot of the servers but nothing installed. Is there certain services that need to be enabled and running for the updates to be installed. I have about 40 other servers that deployed with no issues. 

        • 1. Re: Deployed patches but never installed but rebooted Servers
          cwinning CommunityTeam

          Hello,

           

          The Windows Update Service needs to be either started or set to manual, it cannot be set to disabled.  If using a Distribution Server, make sure it's synced with the Protect Console.  Also, does the Tracker show failures for these machines?

           

          Other than that, a reboot of the target machine is a good indicator all the services and ports require for a deployment are open. 

           

          You could take a look at the logs on the target, they are located here: C:\Windows\ProPatches\Logs  STDeploy.log and STDeployCore.log would be a place to start.  Just look for anything obvious.  (you can attach them here too)

           

          Thanks,

          Charles