I have updated the Java on Windows but it does not seem to update the Java plug in in Internet Explorer. How can i update the plugin?
The answer would depend on what is installed on the target machines, do you have more information? What version of Java? Version of Windows? What Scan Template are you using?
A DPDTrace would help Support see exactly what is installed on the target machine. This will help us determine what should be offered to you.
You can open a case here: Support Portal
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