5 Replies Latest reply on Jul 21, 2015 10:43 AM by Sean.Flores

    KB2965289 & KB2918614 Install Issues

    Sean.Flores Rookie

      I'm having issues getting 2 patches to install or stop showing as needed in Shavlik. Q2965289 & Q2918614. I've tried manually installing the patches by downloading from Microsoft and installing locally but then get the following messages upon attempting to install:

       

      KB2965289 (Sercurity Update for Word Viewer): This update has already been applied or is included in an update that has already been applied.

       

      KB2918614: This Update is not applicable to your computer

       

      All machines are Win Server 2008R2 x64. I have checked the 'Installed Updates' on the machines and neither of these patches show as installed, nor does using powershell's 'Get-Hotfix' with these KB's return results on the machines. Yet Shavlik reports both these as missing.

       

      Any help would be greatly appreciated.

       

      Thank you