1 Reply Latest reply on Apr 30, 2015 9:54 AM by cwinning

    Role based user assignment and access.

    Apprentice

      I have turned on  role based administration and have setup the users. Now as I want to allow access  I am not finding a way for access to the console other than allowing the users to log onto the server  on which the console is installed. This would create an issue as   we would need to give  help desk users  access to the server.  I want the help desk users to be able to   run reports as well as see any failed  installs so that they can  address the issues. How are others handling such functionalities and how can I give access to the console without  access to the server itself?