I apologize for the trouble with this. This problem mainly comes from the way that credentials are stored per-user in Protect. You can read more about this here:
I'd suggest making a feature/change request at the Shavlik Feature Request Form.
Thanks for the response. I'll raise a Feature Request for this. Is there any way via SQL to copy the credentials to another user or is there a way to copy an administrator inside of SQL server and then edit the name and rights assigned so that the credentials are populated? Just trying to think of work arounds in the mean time.
The problem is that the encryption of credentials stored in the database is tied to the user who enters the credentials in Protect. Copying these in SQL will not be a proper workaround, and currently there isn't one. Sorry about that. Unfortunately the best thing might be to have your other user login once when you don't have role-based administration set up, set credentials, then log out so you can change their role within role-based administration.