14 Replies Latest reply on Jan 12, 2015 10:19 AM by cwinning

    Unexpected error occurs when I scan an Asset.

    Rookie

      Looking at the log file I see the following lines :-

       

      2015-01-08T13:34:54.2476329Z 0001 I TaskbarNotification.cs:175|1 new scan result(s) are available.

      2015-01-08T13:38:34.0813855Z 0001 I WorkItemController.cs:352|Started

      2015-01-08T13:38:34.4251443Z 0003 V WorkItemController.cs:362|Processing work items

      2015-01-08T13:38:34.4251443Z 0003 I WorkItemController.cs:368|Download manifest starting

      2015-01-08T13:38:35.6439255Z 0016 V FileSetDownload.cs:366|Attempt to acquire mutex 'Global\VersionsFileSet{FA4000E8-E831-4752-9F9B-7F49B46CBE09}'.

      2015-01-08T13:38:35.6439255Z 0016 V FileSetDownload.cs:377|Acquired mutex 'Global\VersionsFileSet{FA4000E8-E831-4752-9F9B-7F49B46CBE09}'.

      2015-01-08T13:38:35.6439255Z 0016 V FileSetDownload.cs:493|Started 'Global\VersionsFileSet{FA4000E8-E831-4752-9F9B-7F49B46CBE09}'.

      2015-01-08T13:38:35.6439255Z 0016 V SingleFileDownload.cs:506|Downloading from 'http://xml.shavlik.com/data/Protect/v9/91/manifest/protect.manifest.cab' to 'protect.manifest.xml (C:\Users\a-deyes\AppData\Local\Temp\1\36db1537-c736-466a-9e63-4292e2af9084st.tmp)'.

      2015-01-08T13:38:35.6908017Z 0016 V FileSetDownload.cs:388|Waiting on downloads to complete, mutex 'Global\VersionsFileSet{FA4000E8-E831-4752-9F9B-7F49B46CBE09}'.

      2015-01-08T13:38:37.0814623Z 0019 V DownloadablePackage.cs:149|Extracted 1 files from 'C:\ProgramData\LANDESK\Shavlik Protect\Console\DataFiles\protect.manifest.cab'.

      2015-01-08T13:38:37.0970877Z 0019 V SingleFileDownload.cs:649|Downloaded package 'C:\ProgramData\LANDESK\Shavlik Protect\Console\DataFiles\protect.manifest.cab', status: DownloadingFile.

      2015-01-08T13:38:37.0970877Z 0016 V FileSetDownload.cs:397|Released mutex 'Global\VersionsFileSet{FA4000E8-E831-4752-9F9B-7F49B46CBE09}'.

      2015-01-08T13:38:37.0970877Z 0019 V FileSetDownload.cs:487|Completed 'Global\VersionsFileSet{FA4000E8-E831-4752-9F9B-7F49B46CBE09}'.

      2015-01-08T13:38:37.1127131Z 0003 I WorkItemController.cs:383|Download manifest ended with status: 'Completed'

      2015-01-08T13:38:37.1127131Z 0003 I WorkItemController.cs:368|Download patch definitions starting

      2015-01-08T13:38:40.1440407Z 0020 V FileSetDownload.cs:366|Attempt to acquire mutex 'Global\StandardFileSet{FEDAE04D-2862-414d-A356-DE04A7569885}'.

      2015-01-08T13:38:40.1440407Z 0020 V FileSetDownload.cs:377|Acquired mutex 'Global\StandardFileSet{FEDAE04D-2862-414d-A356-DE04A7569885}'.

      2015-01-08T13:38:40.1440407Z 0020 V FileSetDownload.cs:493|Started 'Global\StandardFileSet{FEDAE04D-2862-414d-A356-DE04A7569885}'.

      2015-01-08T13:38:40.1440407Z 0020 V SingleFileDownload.cs:506|Downloading from 'http://xml.shavlik.com/data/hf7b.cab' to 'hf7b.xml (C:\Users\a-deyes\AppData\Local\Temp\1\00b9abd3-59e3-4f57-8d4e-67f3a75d0df7st.tmp)'.

      2015-01-08T13:38:40.1596661Z 0020 V SingleFileDownload.cs:506|Downloading from 'http://xml.shavlik.com/data/pd5.cab' to 'pd5.xml (C:\Users\a-deyes\AppData\Local\Temp\1\db95d680-c121-405c-b14b-756beb78554est.tmp)'.

      2015-01-08T13:38:40.1596661Z 0020 V SingleFileDownload.cs:506|Downloading from 'http://xml.shavlik.com/data/scriptcatalog.zip' to 'scriptcatalog.zip (C:\Users\a-deyes\AppData\Local\Temp\1\23f0b477-fa42-4e38-b5db-5afbc5c4316bst.tmp)'.

      2015-01-08T13:38:40.1596661Z 0020 V FileSetDownload.cs:388|Waiting on downloads to complete, mutex 'Global\StandardFileSet{FEDAE04D-2862-414d-A356-DE04A7569885}'.

      2015-01-08T13:38:43.4878763Z 0019 C Launcher.cs:73|System.IO.FileFormatException: File contains corrupted data.

         at MS.Internal.IO.Zip.ZipIOEndOfCentralDirectoryBlock.FindPosition(Stream archiveStream)

         at MS.Internal.IO.Zip.ZipIOBlockManager.LoadEndOfCentralDirectoryBlock()

         at MS.Internal.IO.Zip.ZipArchive.OpenOnFile(String path, FileMode mode, FileAccess access, FileShare share, Boolean streaming)

         at System.IO.Packaging.ZipPackage..ctor(String path, FileMode mode, FileAccess access, FileShare share, Boolean streaming)

         at System.IO.Packaging.Package.Open(String path, FileMode packageMode, FileAccess packageAccess, FileShare packageShare, Boolean streaming)

         at ST.Engines.Catalog.VersionedContainerAccessor.Create(String path)

         at ST.Engines.Catalog.FileIntegrityCheck.VersionedContainerSignatureByST(String filePath)

         at ST.Engines.Catalog.SingleFileDownload.CheckSignature()

         at ST.Engines.Catalog.SingleFileDownload.HandleCompletedFile(Object sender, AsyncCompletedEventArgs eventArgs)

         at ST.Engines.Catalog.SingleFileDownload.ClientDownloadFileCompleted(Object sender, AsyncCompletedEventArgs e)

         at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

         at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

         at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

         at System.Threading.ThreadPoolWorkQueue.Dispatch()

       

      Looks like there is a file corrupted - can anyone advise how to resolve this please

       

      Thanks