1 Reply Latest reply on Oct 28, 2014 8:44 AM by adamg23

    Issue with MS13-096 and MS14-036 detection - Shavlik protect 9.0 1182

    Dominique.FERREIRA Rookie

      Hello,

      My console reports patch MS13-096 as missing on a server for product Sharepoint Designer 2007.

      MS13-096 is replaced by MS14-036 that is well installed on this server. I don't understand why Shavlik detects a superseeded patch when the superseeding one is well installed on the server. It seems superseeding doen't work correctly in this case. Please help

      Thank you

        • 1. Re: Issue with MS13-096 and MS14-036 detection - Shavlik protect 9.0 1182
          SupportEmployee

          Hi Dominique.FERREIRA

           

          There are a couple things that can sometimes affect supersedence detection, so let's verify a couple things first:

           

          What scant template are you using? If it's a custom scan template, are you using a patch group? If you use a patch group, and only include a patch that is superseded, but not the superseding patch this can happen. Make sure to update your patch group if new patches are released.

           

          In Tools > Options  > Scans, is 'Use replacement patches' checked? Make sure this is checked if it's not, then scan again.

           

          If you can rule these possibilities out, then it would be best to open a support case so we can get this corrected.

          http://www.shavlik.com/support/contact/

           

          Hope that helps.

          Thanks!

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