I'm not aware of any currently known issue with pushing Skype via Shavlik Patch/SCCM.
Did your Skype updates successfully get published and synchronized to WSUS?
Yes, Skype updates are getting published successfully and I can see them under available patches in SCCM.
all other updates are getting applied but it seems that only skype is not getting updated properly.
Is there any other version of Skype which is compatible with Shavlik? We were facing this issue with Google Chrome as well. The issue was resolved after we started using google chrome enterprise version.
Are you publishing via SCUP or the Shavlik Patch plugin?
Do you know if Was Skype installed by EXE or MSI?
Can you grab the WindowsUpdate.log (C:\Windows) and execmgr.log file (mine is found in C:\Windows\System32\CCM\Logs) from one of the clients where Skype is failing to install?
It would probably be best to open a case and send the log in via the case. Make sure to reference this post if you open a case about this.
I also found out that when Microsoft acquired Skype, they very briefly hosted and updated Skype through WSUS, as any other MS updates. They discontinued doing so in WSUS because it did cause major issues for customers. (and thus why we still host it as a "third party" update.)
Just wondering based on this - have you been able to previously publish and deploy updates successfully when using Shavlik Patch content?
I use Shavlik Patch plugin for SCCM 2012R2 and I successfully publish patches for ie Flash, Java, Notepad++, FileZilla, Google Earth, VLC.
A couple of weeks ago I installed Skype ver 7.10 on a laptop via msi from http://www.skype.com/go/getskype-msi
Last week I deployed the 7.11 update via Shavlik Patch plugin but it hasnt updated the laptops Skype.
The update is deployed to a collection of test pc's and the laptop with skype is in that collection.
I cannot find "skype" in neither WindowsUpdate.log nor execmgr.log. What am I doing wrong?
We're going to need a case created so we can look at the following information.
A DPDTrace against one of the target machines: DPDTrace command line logging tool used for patch detection issues (please include the registry exports request at the bottom of the page, zip everything)
You can create a case using this link: https://support.shavlik.com/CaseLogging.aspx
You can attach the zip to the case and we will take a look asap.
Referring to this post would also help.
Please let me know if you have any questions.
Thanks for your help! I have just created a case. And now I really hope that I havent made a stupid and simple mistake.