2 Replies Latest reply on Aug 27, 2014 10:03 PM by Badireddy

    Error in updating Shavlik definitions offline




      I have two systems with Shavlik Protect console, one is connected to internet and other is not (air-gap).


      I copy latest Shavlik Protect definitions from the internet connected system to air-gap system.


      I have recently observed that the air-gap system is throwing the following errors while refreshing definitions through Help-->Refresh files, attached screenshot of the same.


      Error: File not downloaded: AssetInstaller.msi

      Error reason: File 'C:\ProgramData\LANDesk\Shavlik Protect\Console\DataFiles\AssetInstaller.msi' failed signature check: file:///D:/Shavlik/Definitions/AssetInstaller.msi

      Error: File not downloaded: scriptcatalog.zip

      Error reason: File 'C:\ProgramData\LANDesk\Shavlik Protect\Console\DataFiles\scriptcatalog.zip' failed signature check: file:///D:/Shavlik/Definitions/scriptcatalog.zip

      Error: File not downloaded: PatchInstaller.msi

      Error reason: File 'C:\ProgramData\LANDesk\Shavlik Protect\Console\DataFiles\PatchInstaller.msi' failed signature check: file:///D:/Shavlik/Definitions/PatchInstaller.msi

      Error: File not downloaded: ThreatInstaller.msi

      Error reason: File 'C:\ProgramData\LANDesk\Shavlik Protect\Console\DataFiles\ThreatInstaller.msi' failed signature check: file:///D:/Shavlik/Definitions/ThreatInstaller.msi



      Anybody has any idea why Protect console is throwing these errors?