1 Reply Latest reply on Mar 20, 2014 9:37 AM by adamg23

    patching

    Rookie

      I recently upgraded to Shavlik 9.0.0 Build: 1182.  I am running an offline environment.  I have refreshed my license and tried a file refresh.  Once I scan my servers, patches that have already been applied show up in Shavlik as missing.  Comparing it to one of the other Shavlik servers I have not updated yet, I am missing several folders in c:\ProgramData\Shavlik Technologies\ NetChk to include the data files folder.  How do I recover those files?  Have they moved?  Do I need to point the scans to check for new definitions somewhere else?