Has anyone received ths error when initiating a scan?
There was a problem with initializing the patch scanner.
To troubleshoot this problem, first check your licensing status, then go to Help->Refresh Files on the main program menu.
Our license is good until 12/31/2014
Using Shavlik Protect 9.0 - fresh install with off-line activation.
Thanks in advance with any assistance
Most likely we will end up needing to take a look at the logs, but we do have one document that refers to this error.
How to obtain the logs:
If you get the logs it would probably be best to go ahead and open a support case at https://support.shavlik.com/.
Retrieving data ...