For #1, is the remote computer in DNS? We have several machines that for one reason or another we do not have in DNS, and the only way I can scan them is from the group.
Sorry, I have nothing for #2.
thanks. anybody else please?
For number 2 here, make sure the port the agent is set to listen on is open from the Protect console system to your client system.
This port is configurable in the agent policy on the general tab, and by default it's set to 4155.
You can try testing a telnet on this port from the console system to the client system to see if the connection works.
This doc might help with running this test: http://community.shavlik.com/docs/DOC-22952
Also run a netstat -a on your client system to check if the port is listening.
Hi adam, thanks for your comments again.
I will check this issue.
I am studying networking in university and one of our projects is to analyze traffic and eventually block the program. (like firewall)
Right now I am trying to set up the evnvironment and as you see have a lot of problems.
Is there anyway I can ask you questions about it? (Analyze traffic in order to identify special patterns of the program in network packets) ?
You could definitely use a network trace program such as wireshark to see network activity that the Protect application is causing, however, in most cases it shouldn't require that in-depth of monitoring to get things working correctly.
If you can meet the main requirements (including port requirements) for Protect you should be able to get things working fine.
Here's the full listing of requirements for Protect:
When you see patch scanning errors it often indicates a certain specific issue needs to be fixed. Here's a full listing of our scan error codes and what they mean:
I hope that helps you out!
Is there anyway to change the ports the program is working on? like 3121 at the console's machine or 4155 in the client machine?
There are only a few that are configurable:
1) [Default 4155] Agent listens on this port. Configurable in agent policy > general tab.
2) [Defualt 5120] Shavlik remote scheduler port. Configurable in Tools > Options > Scheduling.
3) [Default 5985] Remote ITscripts port. Configurable in Tools > Options > ITscripts.
4) [Default 3121] Only configurable for data rollup function in Tools > Operations > Data rollup. This port is required to be open inbound to the Protect console system for other functions.
When you say that 3121 is need to be opened inbound it means that the Protect console recieve data in this port?
And when it says outbound it means it sends data to this destenation/target port?
I mean, inbound and outbound its like inbound = src port, outbound = dest port , for specific machine?
As I understood the data roll up is that from any console I can set to which host (another console) I can send the results, and to which port..
But I dont see there any option to change the port of the console that get all the results...