Same problem here (upgrade from 8 to 9 but on 32-bit)
I work with a distribution server and I synced that server.
But on the distribution server protect.manifest.xml has <protectManifest schemaVersion="2.5" minTargetVersion="8.65535.65535.65535" maxTargetVersion="220.127.116.11" timestamp="2013-08-20T11:14:04.2798165-05:00">
On my console I find a protect.manifest.xml with <protectManifest schemaVersion="2.5" minTargetVersion="9.65535.65535.65535" maxTargetVersion="18.104.22.168" timestamp="2013-08-22T14:29:02.9505266-05:00">
Syncing doesn't change anything.
Not sure if this has anything to do with OP's problem (and not wishing to hijack his tread)
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It definitely sounds like it could be the same or a similar problem. PB - what happens if you manually copy the protect manifest with 9.x versions into your distribution server share? Does it seem to correct or change the error you receive at all?
Well, that seems to work.
I copied everything from the console all users\application data\landesk\shavlik protect\console\datafiles to my distribution server and now the agent is updating (and active protection is turned on).
I'll still waiting to see if I can contact and upgrade the agent from the console.
Seems like your distribution server sync wasn't working. I'd suggest to make sure that the credentials set for the distribution server are still correct and password up to date if it has changed. I would think it would've given you a failure message, though.
I checked distribution server settings and the problem was indeed in credentials. First I checked share on distribution server and there were no manifest files at all, just patch update files. After I corrected credentials in Client connection and Synchronization path, I ran synchronize data core files option under distribution server settings, then refreshed files under HELP menu. Manifest files were successfully downloaded into distribution server share, so I checked agents sync and it works! Thank you very much for credential hint.