Target machine: Windows 7 64-bit, Office Professional Plus 2010
Scanner: Windows Server 2003 32-bit
Shavlik version: 9.0.0 Build 1182
XML version 188.8.131.5244
Run a patch scan, works normally.
Use Windows Update to apply (only) SP2 to Office and reboot.
Scan results now end up in C:\Documents and Settings\All Users\Application Data\LANDesk\Shavlik Protect\Console\Arrivals\Patch\Xml\BadFiles
We have just released new XML data that has added support for Office 2010 SP2. Please refresh your XML files. If the issue persists please log a ticket with Techncal Support at http://support.shavlik.com/
Thanks. The new XML seems to have fixed it.
Retrieving data ...