Hi Pete ,
There can be a few stumbling blocks when transferring patch executable and metadata from a internet facing Protect installation and one in an disconnected environment.
To give you an outline of what would do is
1) Use the Powershell script to download the latest XML and datafiles
Have a look at this KB for instruction http://kb.vmware.com/kb/2008384
2) Copy the downloaded files to the Disconnected Installation
After copying across the latest files to the " ...NetChkDataFiles" folder , i find just kicking off a scan of the local machine is good enough for the application to reload the new information into the database. No need to close the application or run "Refresh Files"
You can confirm you are on the latest XML then by checking Help -> Refresh Files -> Version Info
3) Click on the Tools -> Options -> Scans
Check the "Keep Imported Files" checkbox
Scan the machines you wish.
4) Copy the newly generated files from the following folder to some removable media
5) Now on the Internet connected Protect installation machine.
Close the Protect UI
Connect your removable media and paste the files into the following folder
Start the Protect Application
The results from the Disconnected environment will now import into the connected installation.
Go to machine view ,
Right click on all the Missing patches , and Download,.
Copy the downloaded files back to the Disconnected Environment and place in the Download directory
Tools -> Options -> Patch Downloads -> Patch Download directory
This method saves you from downloading every patch in the XML , also takes care of any renaming of files which may go on in the background.
Hope this helps ,
Hi. Thanks for the reply.
No, this still hasn't fixed it I'm afraid.
I downloaded the latest .xml and Datafiles as you suggested and moved them into the correct folder on the offline server. Sure enough the files were newer than the ones I moved over from the online server.
I followed your instructions up to point 4 where I found that none of my servers have a ...netchkarrivalslegacy folder.
I now think that all the files are upto date but the software will not recognise it. Files that I can find in the Windows patch directory, I can't find in patch view. Frustrating!!!
Message was edited by: petethedongle
I think I might have solved this. Not only do I need to copy these files into the DataFiles folder but also in to the patches repository. If the files are copied into the DataFiles folder only, when you run a scan, the files are overwritten by the files in the patch repository. If you copy the files into the patches foler aswell, the new patches will be found.
Thanks for your time.