1 of 1 people found this helpful
Good morning vascovmware,
The only suggestion I could offer is to issue the STPlatformUpdater.exe command as a stand alone command and see if it completes as expected, or to possibly use a pass phrase instead of windows authentication. This maybe a permissions issue on the XP machine with starting the service and is most likely related to the psexec command.
If the STPlatformUpdater.exe works as a stand alone command, I would encourage you to investigate the psexec command on XP machines.
Additionally our Administration guide talks about how to script the agent install, and how to use the pass phrase instead of windows authentication.
You can find this documentation here: http://www.shavlik.com/support/onlinehelp.aspx
If you have additional questions regarding this, please feel free to open a support case by calling 1-866-407-5279, or email firstname.lastname@example.org.