5 Replies Latest reply on Mar 5, 2013 10:50 AM by danh2010

    Agent Install Help - Laptop has PGP WDE

    Rookie

      I am trying to manualy install an agent on to a PGP WDE laptop.

      In the past, I haven't been able to push anytype of auto install.

       

      I read this post : http://communities.vmware.com/thread/431289?tstart=30

       

      I can't get past the profile part of the setup. I cannot retrieve the list of policies, so I think I may have an issue at the console server's end.

      It's a Windows 2008 R2 server.

       

      Error: Unable to get the list of available policies.  Your hostname, port, or authentication information may be incorrect.

      Error Detail:

      There was an error communicating with the endpoint at 'https://vmprotect:3121/ST/Console/AgentRegistration/Registration/Manual'.

      The operation timed out.

       

      I have already opened TCP port 3121.

       

      The authentication part may also be a factor, as I can't access my laptop admin shares since the PGP WDE is installed.  I have not found a way to allow this.